Three seniors enjoying coffee and conversation at home.
Three seniors enjoying coffee and conversation at home.
— What we do

Direct help for your specific situation.

HeartParts connects you with someone who can work through your actual condition, your actual questions, and what happens next.

Crafting Unique Pathways

Every person's journey is unique. Support should be individually crafted rather than standardised.

Why HeartParts Exists

HeartParts Disability Support Collective was founded on the belief that every person deserves

support that is individually crafted around their goals, strengths and circumstances.

Through trusted relationships, specialist expertise and collaborative partnerships, HeartParts helps

people navigate complexity and create meaningful pathways towards greater independence,

connection and possibility.

The organisation seeks to provide a sustainable model that supports participants, families, support

workers and allied health professionals to work together toward better outcomes.

The HeartParts Difference

HeartParts works alongside individuals, families, support workers and professionals to navigate

complexity, strengthen capacity and create meaningful opportunities for growth and connection.

Our difference lies in the integration of:

• Specialist Navigation

• Skilled and Supported Workforce Development

• Trusted Relationships

• Collaborative Partnerships

• Health Partner Networks

• Individually Crafted Pathways

HeartParts does not seek to provide standardised solutions.

Instead, HeartParts creates pathways through complex.

a person sitting in a chair
a person sitting in a chair
woman wearing yellow and pink floral dress wahing carrots
woman wearing yellow and pink floral dress wahing carrots
/ One-on-one guidance

Your condition explained without shortcuts.

Sessions start with what you were told and work through what it actually means — the day-to-day reality, the treatment tradeoffs, and the questions worth asking your care team.

/ Caregiver support

For the people trying to understand too.

Family members and caregivers often get the least information and carry the most uncertainty. We work with them directly — separately or alongside the person diagnosed.

Every session is built around your specifics.

There is no standard script. We start with your diagnosis, your timeline, and the questions you already have — and work from there.

Your condition
Your timeline
Your questions

Plain-language condition review

Real timelines, real tradeoffs

The questions you bring

We go through what the diagnosis actually involves — symptoms, progression, and what the medical system typically recommends and why.

We talk through what the next weeks and months tend to look like — appointments, decisions, and what waiting actually means in practical terms.

You set the agenda. If you came in with a list, we work through it. If you don't know what to ask yet, we help you figure out where to start.

Ready to talk through your situation?

Reach out and tell us what's going on. We'll follow up within one business day to set up a session that fits what you actually need.